IT Technical Services

Web Master Services simplify your IT management needs. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a customised Technology Plan that aligns with your long-term business goals.
Our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime as a true Partner should. From hardware & system maintenance, on-site trouble shooting & repair service and technical support at customers' locations.
We deliver in less time equipping with more than a decade experience.

 

 

Services Available

1. Helpdesk Support Service
2. Preventive Maintenance
3. Onsite, remote, phone and email Technical Support
4. Network Services Implementation and Support
5. Server Setup and Support
6. Desktop, Laptop, Tablet and Mobile Support
7. Company Data Backup
8. Hardware upgrade and Ad-hoc services
9. Security
10. Business Continuity Management / Business Continuity Planning
 e.g Disaster Recovery System (DRS) with Service Level Agreement (SLA)
11. Managed IT Support

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